Returns

At Better You Solutions, your satisfaction is our utmost priority. We understand that there might be instances where you may need to return a product. Here are the details of our returns policy:

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Return Window: You may initiate a return within 14 days from the date of purchase.

Eligibility: We accept returns only for products that are damaged upon receipt. If the product you received is defective or damaged, please contact our customer support team using our contact us page within the 14-day window.

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Condition of the Product: The product must be in its original condition and packaging. We reserve the right to deny a return if the item is not returned in its original state

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Return Process: To initiate a return, please follow these steps:

Contact our customer support team within 14 days of purchase to report the damage and initiate the return process.

Provide a clear description of the damage along with supporting photographs, if possible.

Our customer support team will guide you through the return process and provide you with the necessary instructions.

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Refund or Replacement: Depending on the availability of the product, we will either offer you a replacement or initiate a refund for the purchase amount, including any shipping charges. The refund will be processed using the original payment method.

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Please note that we do not accept returns for products that are not damaged or defective. 

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If you have any questions or concerns about our returns policy, please don't hesitate to contact our customer support team using our contact page. We are here to assist you and ensure your experience with Better You Solutions is as smooth as possible.

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Thank you for your understanding and cooperation!